DEALERSHIPS CAN NOW OPEN IN A PHASED APPROACH

But within strict Covid-19 guidelines to safeguard staff and customers.

Car and truck dealerships across South Africa have received the green light to start embarking on a phased approach to reopening. We look at the different phases under the current Alert Level 4.

GUIDELINES FOR PHASE 1

• Only one employee or customer per every 9m² of floor space.
• The majority of car sales will be done remotely.
• Personal contact kept to a minimum and only on appointment under very strict hygiene and social distancing conditions.
• Home delivery of vehicles with full sanitisation.
• Car auctions for all categories conducted online.

GUIDELINES FOR PHASE 2

• Limited customers allowed to enter the dealership under very strict hygiene and social distancing conditions.
• Remote vehicle sales will continue for those potential customers with access to online services.
• Test drives can be arranged on site by appointment only, and under very strict hygiene conditions, including fully sanitised cars.
•  Car auctions for all categories will be conducted online. Viewing allowed. Limited physical contact. Vehicles to be fully sanitised.
• On site pick-ups and deliveries of fully sanitised cars will be allowed under strict hygiene conditions with an option of home delivery of fully sanitised cars, if possible.

GUIDELINES FOR PHASE 3

• Customer on-site contact allowed, but kept to a minimum, while remote vehicle sales is encouraged.
• Test drives can be arranged on site by appointment only, and under very strict hygiene conditions, including fully sanitised cars.
• On site pick-ups and deliveries of fully sanitised cars allowed under strict hygiene conditions with an option of home delivery of fully sanitised cars, if possible.

Car auctions conducted online. Limited physical contact allowed for viewing prior to the auction under very strict hygiene conditions, including fully sanitised cars and limits on the numbers of persons at auctions.

How to contact MISA during the lockdown:

Kindly utilise the following e-mail addresses and links for assistance during this time:

UIF/TERS Support                                            UIFClaim@ms.org.za

Legal/Labour-related enquiries                     Legal@ms.org.za

*WhatsApp or sms only (No calls)                0718809682        

MISA Benefit claim-related enquiries           Claims@misa.org.za

Any other enquiries                                         Info@ms.org.za

Website                                                             www.misa.org.za

Mobile App                                                      https://onelink.to/w9a7ku

When you do post an enquiry or request for assistance, we need to confirm that you are a MISA member. Therefor when you do post on any of our social media platforms, please assist us by:

On Facebook: providing your contact details, initials and surname;

WhatsApp or sms: providing your ID number to enable us to confirm your MISA membership;

On e-mail: providing your ID number as well as your contact details.

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