MISA partnering to enhance soft skills for future fit MISA members

Much has been written in the past couple of months regarding, Essential skills needed to succeed in a Post-COVID-19 world, How to Lead with Emotional Intelligence in the Time of COVID-19 including the e-DATA article on Soft skills are invaluable to employees and organizations (July 2021 eDATA). Highlighted in these articles are the unquestionable value of soft skills for the purposes of enhancing technical or hard skills, in order for one to excel in their current job or even to be able to gain access into the professional world, more especially in the wake of the COVID-19 Pandemic and the numerous changes that it has ushered into the world of work.

In light of the importance of soft skills and in addition to our current skills development offerings, MISA is partnering with Global Business Solutions for the provision of specialised capacity building, through a soft skill webinar series exclusively for MISA Members.

Global Business Solutions is a leading Labour Law, Human Resources and Industrial Relations consultancy offering a diverse range of services aimed at empowering businesses to achieve their objectives. Lead facilitator for the series, Natalie Singer, has a wealth of experience consulting and training for clients across the economy. She is particularly interested in supporting businesses and their people to adapt to the changes in how we work, especially after Covid-19 fast forwarded us into the future.  Natalie prides herself on sharing relevant information that can be practically applied and which translates into measurable results!

This series is intended to empower MISA members to navigate the changing world of work, acquire knowledge and skills, especially soft skills, to enable them to be Future-Fit and to operate independently and successfully.

In keeping with the ever growing trend of e-learning and the use of virtual platforms, these sessions will be presented in the form of webinars. However, taking into account workplace demands and the busy schedules of all of our members, these sessions will be delivered as a “Lunch & Learn” series, wherein the sessions are scheduled to take place every Tuesday over lunchtime, i.e.: 13h00 – 13h30. The start date of the sessions will be communicated to all registered participants.

This is one of those times when it truly pays to be a MISA member, as these training sessions will be at no cost to all registered MISA members.

MISA members can either select one of the training topics below or register for the full suite of training with the following topics:

1. Goal setting and establishing a Growth Mind-set
2. In the Customer First Era it is all about Client-centricity
3. Getting things done: Time Management & Prioritisation
4. Effective problem-solving using the 5 Why’s technique
5. Power of Collaboration
6. Dealing in a Digital World (telephone, email & social media etiquette)
7. Enhancing Engagement with EQ (Emotional Intelligence)
8. Effective Listening
9. Managing Conflict
10. Rolling with the Punches: Adapting to constant Change

These soft skills interventions have been selected because, since the advent of Covid-19 they have become quite critical and are core competencies required by individuals to succeed in a market driven by high levels of client-centricity, collaboration and engagement with diverse people.

If you are a registered MISA Member and are interested in attending the training sessions, please contact the MISA Training Department and provide us with the following details:  

• Name and Surname
• Telephone & Cell phone number
• E-mail address
• ID Number
• MISA Membership Number
• Employer / Company Name
• Occupation
• Region
• Training topic/s to be attended

Details of interested attendees can be sent to Training@ms.org.za, with the subject line “MISA Soft Skills Training Virtual Sessions”.

Should you have any questions or require clarity, please contact the training department on 011 476 3920.

If you are working within the motor industry and not yet a registered MISA member, but you are interested in joining and having a dynamic trade union at your side, please follow this link- https://www.misa.org.za/home/join-misa/ or call the MISA head office on 011 476 3920.