What is the process my employer must follow to claim from TERS?

In terms of Clause 5 of the COVID-19 Temporary Employee/Employer Relief Scheme Directive published in Government Gazette No. 43161, 2020 (signed 25 March 2020), the following documents will be requested via an automated reply after an employer reporting its closure by email:

• Letter of Authority, on an official company letterhead granting permission to an individual specified to lodge a claim on behalf of the company.

• Memorandum of Agreement (MoA) (completion of the agreement between the UIF and the employer or UIF and a bargaining council). A prescribed template that requires critical information from the employer.

• Evidence/payroll as proof of the employee’s salary for the last 3 months.

• Confirmation of bank account details in the form of a certified bank statement (should be the latest). All documents submitted will be subject to verification.

All these documents must then be sent to the Covid19UIFclaims@labour.gov.za.